McLaren Warns of Phone "Spoofing" Scam

Posted by Denyse Shannon on
Phone Scam Alert
Public Domain

One local medical center is warning people of an identity spoofing scam. McLaren Bay Regional Medical Center reported that over the last few months a number of people have been contacted by phone and the caller id indicates it is a call from McLaren. Kate Hoffman is Marketing and Communications Specialist at McLaren…

“There is a fraudulent party who is using technology that can make people’s caller ID appear that it’s from McLaren Bay Region. They ask some kind of random questions to start the conversation but toward the end they want account information and ask people to share that payment information with them.” Hoffman says.

Hoffman says McLaren has received reports saying the caller ID on the phone displays “McLaren Bay,” “Bay Region” and “McLaren bay Psychiatric.” The calls are made possible by technology that allows scammers to appear as though they are using hospital phone numbers. Hoffman says anyone who suspects a call might be a scam should hang up immediately. She also suggests calling the McLaren billing department to confirm any outstanding balance. The number to call is 989-667-6375. Hoffman says local police agencies are aware of the ongoing scam operation, and can also be notified when calls are received.

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